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Terms and Conditions

Last Updated: 16 January 2026

Welcome to Not Just Burgers!

By accessing our website or placing an order online, you agree to the terms outlined below. Please read them carefully.

1. Use of This Website

This website is provided to share information about our menu, locations, and services, and to allow customers to place orders online. You agree to use this site for lawful purposes only and not in a way that disrupts or harms the site or its users.

2. Online Orders

All online orders placed through our website are subject to availability and confirmation.

  • Prices, menu items, and availability may change without notice.

  • Orders are prepared once confirmed and submitted.

  • Please review your order carefully before checkout.

Not Just Burgers reserves the right to refuse or cancel any order due to errors, availability issues, or suspected misuse.

3. Payments

All payments are processed securely through our online ordering system. We do not store your payment information on our servers.

Prices listed do not include applicable taxes or fees unless stated otherwise.

4. Cancellations & Refunds

Because food is prepared to order:

  • Orders generally cannot be canceled or refunded once preparation has started.

  • If there is an issue with your order, please contact us as soon as possible and we’ll do our best to resolve it.

Refunds or replacements are handled at our discretion.

5. Pickup & Responsibility

Customers are responsible for picking up their orders at the selected location and time.

Not Just Burgers is not responsible for:

  • Orders not picked up on time

  • Food quality issues caused by delayed pickup

  • Incorrect information provided by the customer at checkout

6. Allergies & Dietary Information

While we take care in preparing our food, our kitchen handles common allergens.

  • We cannot guarantee that any item is completely allergen-free.

  • Customers are responsible for reviewing ingredients and notifying us of allergies when ordering.

7. Promotions & Specials

Promotions, discounts, and specials:

  • Are subject to availability

  • May have additional terms

  • Can be changed or discontinued at any time

They cannot be combined unless stated otherwise.

8. Intellectual Property

All content on this website — including text, images, logos, and design — is the property of Not Just Burgers and may not be copied, reproduced, or used without permission.

9. Limitation of Liability

Not Just Burgers is not liable for any indirect, incidental, or consequential damages related to the use of this website or our services, to the fullest extent permitted by law.

10. Changes to These Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions about these Terms & Conditions, please contact us through the website contact form.

Not Just Burgers Logo in Black

Fresh, fast, and made daily in El Paso, Texas.

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Visit Us

El Paso – Montana Ave

11720 Montana Ave, Suite A6, El Paso, TX 79936

(915) 313-4034

El Paso - Pellicana Dr

11985 Pellicano Dr, Suite N, El Paso, TX 79936

(915) 319-3819

El Paso - John Hayes St

2720 John Hayes St, Bldg A, Suite 101, El Paso, TX 79938

© Not Just Burgers EP • All Rights Reserved

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